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	Mediation is a process in which disputing parties engage the services of a neutral third party to assist them in reaching their own mutually satisfactory resolution to an issue(s). Often the presence of a neutral third party can be essential in resolving conflict. CRS Atlantic will impartially listen to all sides, facilitate and foster open and constructive communication, and assist disputing parties in reaching mutually agreeable solutions. As a neutral facilitator, CRS Atlantic will work with clients to clarify issues, identify interests, facilitate understanding and dialogue and generate outcomes for resolution.
	Benefits of mediation (as compared to litigation) include: Cost effective - organizations can minimize costs of dispute resolution Expeditious - process may take one day or less Achievement of more satisfactory outcomes - since agreement is jointly negotiated Flexible - solutions are not limited by precedent/law and can be tailored to the individual situation Non-confrontational - can preserve or improve relationships Informal Private and confidential - avoids public disclosure Reduced stress Solutions are sustainable since the parties design and agree to them Mediation works. In Canada and the United States, experience has shown that about 80% of the cases in mediation settle on the first day. An additional 10% settle within a month of the initial mediation session. Mediation may be appropriate when: Parties want to preserve a successful relationship There is a limited number of parties Legal costs are disproportionate to the amount of money in dispute Delay resulting from litigation would be unacceptable Tailored/complex solution is needed Issues involved are sensitive, confidential, emotional or personal Mediation can successfully be used to resolve disputes in any field. Copyright CRS Atlantic 2007