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Process Design
Establishing an effective conflict resolution system is a critical strategy for dispute prevention that should be in place in every organization – both large and small.

Experience has shown that educating people about ways to manage and defuse conflict can lead to the prevention of significant disputes.

CRS Atlantic will work with clients to design and integrate such systems into their organizations to ensure employees are equipped to handle conflict more constructively.

Benefits of this service include:
  • Resolution of existing conflict
  • Prevention of escalation of conflict
  • Enhanced organizational performance
  • Significant reduction of unproductive employee time
  • Decrease in workplace stress
  • Reduced likelihood of litigation
  • Custom designed
  • Preservation of relationships rather than destruction
  • Improvement of relationships allowing parties to work more effectively going forward
  • Reduction of time and costs involved in resolving disputes.
The objectives of implementing a conflict resolution system may include:
  • Prevention - building awareness of how conflicts occur
  • Immediacy - resolving conflict as quickly as possible to avoid escalation
  • Involvement - addressing conflict directly by those involved
CRS system design attempts to match the appropriate dispute resolution process with the type of dispute and the culture and climate of the organization in a cost-effective manner. System design analysis can occur at any time in an organization and the system can utilize any existing processes that are effective and can also improve upon the existing system for resolving conflicts.

Copyright CRS Atlantic 2007